Privacy Policy

OhmBuild is committed to handling personal information in a manner consistent with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and similar provincial privacy requirements where applicable. This page is provided for general business use and should be reviewed by your own lawyer to confirm suitability for your specific operations.

What We Collect

We may collect business contact information and inquiry details submitted through this website, including name, company name, email address, telephone number, service details, notes, appointment selections, browser metadata, and records of communications with OhmBuild.

How We Use Information

We use collected information to respond to inquiries, deliver quotes, schedule calls or consultations, operate booking workflows, send service-related communications, improve our website and services, prevent fraud or abuse, maintain business records, and comply with legal obligations.

We also use automated processing and artificial intelligence (AI) tools to analyze project details, generate initial estimations, and facilitate booking workflows.

Consent

By submitting information through this website, you consent to the collection, use, and disclosure of your information for the purposes described in this policy. Where required by law, we will obtain express consent before sending commercial electronic messages. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Email and Communications

When you request a quote or book a meeting, we may send transactional communications relating to your request, appointment details, reminders, and follow-up information. Marketing communications, if any, will include unsubscribe functionality where required by Canadian anti-spam legislation.

Third-Party Service Providers

We may use reputable third-party providers to host the website, process form submissions, deliver email, and synchronize scheduling data with calendar services. These providers may process personal information on our behalf only as reasonably necessary to provide their services, subject to contractual or technical safeguards.

When you request a quote or project estimation, your submitted information may be shared with the independent service provider or business matched to your request in order to facilitate the requested service, consultation, or follow-up.

Calendar and Booking Data

If you select an appointment time, booking information may be synchronized with our calendar systems and may include your name, contact details, company name, requested time slot, and notes relevant to the consultation. This information is used solely to administer the appointment and related business follow-up.

Retention

We retain personal information only for as long as reasonably necessary to fulfill the identified purposes, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations. Information that is no longer required will be deleted, anonymized, or securely destroyed where practical.

Safeguards

We use administrative, contractual, and technical safeguards that are appropriate to the sensitivity of the information, including restricted access, service-level permissions, and secure third-party platforms. However, no website or transmission method can be guaranteed to be completely secure, and you provide information at your own risk.

Access and Correction

Subject to legal limitations, you may request access to the personal information we hold about you and ask that inaccurate or incomplete information be corrected. To make such a request, contact us using the contact details made available on this website.

International Processing

Some service providers may store or process data outside your province or outside Canada. In such cases, information may be subject to the laws of the jurisdiction in which it is processed.

Updates

We may update this policy from time to time. The current version will always be posted on this page with the effective date shown above. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contacting Us

If you have questions about this policy or about how personal information is handled, please contact our Privacy Officer at zayan.saeed010@gmail.com.